Wordnerds is a SaaS platform that genuinely understands language, delivering metrics-led insight from unstructured text… in all its misspelt, sarcastic glory.

Traditional “social listening” software does a great job with quan data (likes & impressions) but has never been good at understanding text. Their word clouds are meaningless and their abstract sentiment scores are unactionable.

As a result, brands have had no way of understanding what customers really think, on social or in reviews, customer complaint data, surveys and chat.

Wordnerds is different.

Using the very latest AI and NLP techniques, our software groups ideas by meaning—not vocabulary—and link sentiment to topics.