Northumbrian Water

Northumbrian Water Group (NWG) provides 2.7 million customers in the North East with water and wastewater services, trading as Northumbrian Water. The company also provides 1.8 million customers with water services in Essex and Suffolk, trading as Essex and Suffolk Water.

Providing excellent customer service and looking after the environment is at the heart of all the company does. NWG also supports the local communities it serves through a diverse range of community activity.

The utility faces a range of complex operational challenges and is constantly looking for ways to be more innovative and creative. An example of one of these challenges is reducing the risk of flooding.

NWG recognises that working with others, from both inside and outside of the water industry, to share ideas, expertise, experience and knowledge is vital as part of its vision to be the best at what it does in the UK.